FI (EN)Privacy Policy
1. General
The casino processes personal information to provide gaming and related services and to meet its regulatory obligations. Its privacy policy forms part of the relationship with account holders and may change. The source shows an effective and updated date of 2 January 2021.
2. Information collected
Information may include registration details, name, date of birth, email and telephone number; communications with support; transaction history; login, GeoIP, browser and device information; activity logs; identity and payment evidence; and responses to optional surveys.
3. How information is used
Data is used to process bets and payments, provide games and support, verify identity, send agreed marketing, comply with anti-money-laundering and counter-terrorist-financing duties, investigate fraud and misuse, and analyse customer trends and aggregated statistics.
4. Marketing
Promotional communications can be stopped through account settings or by contacting support@bizzocasino.com. The policy also addresses the use of a winner’s name or nickname for publicity, except where prohibited by law.
5. Sources of personal information
Information may be received from the player and lawfully from service providers, including fraud-prevention services. Payment operations are handled through a secure payment gateway; the source states that card data is not collected, stored or transmitted by the casino itself.
6. Disclosure involving fraud
The policy reserves the right to disclose information where a player is involved in fraudulent activity, including game manipulation, payment fraud, false details, money laundering or stolen payment cards.
7. Personal information security
Bizzo states that it uses technical measures intended to prevent information from being stolen, lost or misused.
8. Secure transactions
The published policy describes the use of 128-bit SSL technology to protect website transactions.
9. Fraud prevention
Anti-fraud techniques are used to detect financial abuse. Fraudulent conduct can lead to immediate account closure, and deposited money is intended for wagering.
10. Access and international transfers
Selected employees, including data-protection, anti-money-laundering, payments, fraud, support and VIP staff, may access information for their duties under confidentiality requirements. Processing may involve transfers within the EU and EFTA and to processors outside the EEA.
11. Third parties
The policy states that personal information is not sold or rented. Data may be shared to comply with law, facilitate payments, meet regulatory duties, protect safety, investigate fraud, provide authorised marketing or carry out services with consent. Providers may support hosting, analytics, newsletters and website operation. Social platforms and linked third-party sites have their own policies. Corporate changes may also involve a transfer of customer information.
12. Retention
Information is retained after account closure for as long as legally required. The source specifies a minimum of five years from the last transaction or account closure for applicable anti-money-laundering records; deletion requests may therefore be restricted during that period.
13. Account security
Players are responsible for keeping their unique login details confidential and preventing other people from accessing their account. The casino describes reasonable precautions for safeguarding submitted information.
14. Questions and rights
Players may ask about the accuracy and use of their information, stop direct marketing and request corrections, with supporting evidence where needed. The source also describes the right to complain to a supervisory authority under Article 77 of the GDPR.
15. Cookies
The original casino uses required cookies for navigation and account access, functional cookies for settings and analysis, and advertising cookies for campaign measurement. Browser settings can block or delete cookies, although doing so may affect functionality. Third-party services may use cookies under their own privacy policies.
16. NetEnt games
When playing games supplied by NetEnt, its privacy policy also applies.